Repair & Care Guide
How to keep your treasures whole and clean
Bikini
Washing instructions
After every surf session, you should thoroughly rinse out your bikini with cold water. Wring it out carefully, and hang the bikini in the shade to dry. The sun might damage the material – colors might fade and the fibers might not stand the UV rays.
While wearing the bikini, be careful with suntan lotion or sunscreen.
Every now and again you can wash your bikini at 30 degrees Celsius in the washer. Do you have trouble with waxing stains? Our tip: put the bikini in the dryer for a little while. But be aware: tumble-drying can reduce the longevity of the material. We cannot be held responsible for any damage.
Rinse – wring – hang
Apparel
Cotton/Cotton-Mix
Take a first look at the label for detailed instructions. Generally, we recommend washing your cotton or cotton-mix clothes at 30 degrees Celsius with similar colors – only tumble-dry if necessary. You should hang them outside in the shade to dry. Don’t bleach your apparel and don’t iron the prints.
Viscose/Tencil/Modal
Clothes made of these materials can be washed at 30 degrees Celsius in the washer. Please do not wash your clothes at a higher temperature. You’ll risk shrinkage. For the same reason do not use the tumble-dryer.
The fibers are very sensitive and should not be washed with garments that have rough parts like zippers or similar accessories. Always be careful.
Same rules apply here:
• Do not bleach
• Do not iron
• Hang your clothes in the shade to dry
Mail us!
If you have any further questions on how to take care of our products, please contact us at repairandcare@zealous.de
Follow the repair request instructions. As soon as we receive your request, we will examine the damage. In case of warranty, and if the damage is not a result from misuse or lack of care we will repair the product.
We cannot guarantee the repair by 100 % because not all damage can be fixed. But we won’t give up easily. It is important to us that you are satisfied and we will do anything in the framework of our Repair and Care Program to help you out.
Instruction for repair request
Please note: We can only take back items during the following time periods of our half-year program:
• June 15 to July 31
• December 12 to January 15
To make use of our repair program, please follow these instructions. Send us your information with all necessary details via email to repairandcare@zealousclothing.de
- Date of purchase
- Where did you buy the product?
- In case you purchased the items online, please give us the order number or the invoice number
- Note the item number
- Take a picture of the product that shows a close-up of the damage
- Describe the damage
- How and when was the product damaged?
After reviewing your request, we will get back to you within 5 working days.
Please understand that we cannot accept repair requests for products that show common signs of exhaustion after long-term use.
